Where and when can I buy tickets?

The events page on this website has direct links to buy tickets through our ticketing partner Eventbrite. Tickets are also available for purchase at Hub City Vinyl Record Store with lower fees for box office versus online sales. Hub City Vinyl Record Store is open seven days a week. Our hours are Sunday 11am–5pm, Monday through Thursday 12pm–6pm, Friday 12pm–7pm, and Saturday 11am–7pm. Please visit us or call 301-800-9390. If you have questions please feel free to email us at info@hubcityvinyl.com ; we’ll be sure to do everything we can to help.

What is Eventbrite?

Eventbrite, our ticketing partner, is the source for tickets to all shows. Our top priorities include upfront clear pricing, and that tickets are easy to buy and use. With Eventbrite, the price you see listed is the price you pay for your ticket with no surprises. Tickets are mobile, meaning, no need to print anything out!  It also means tickets can’t be bought up and resold at marked up prices. This ensures fans have the best chance to get tickets to their favorite shows.

How does Eventbrite work?

Enter our events page, you will see all shows available, listed alongside their ticket prices. You’ll be able to click to select and purchase tickets. Once you complete your ticket purchase, you’ll receive a confirmation email immediately (remember to check your junk/spam folder if you don’t see it). Tickets will be delivered later via the Eventbrite mobile app about an hour before doors open the day of the show (no PDF or paper tickets will be sent). See below for Will Call information if you prefer not to use the app.

How do Eventbrite mobile tickets work?

If you have the Eventbrite app (which we highly recommend), head to your Tickets tab in-app and tap on any of them to see your order. In order to combat scalping, the QR code that gets you into the show won’t appear until an hour or two before doors open the day of the show.

You can also transfer tickets to others through the app or join a Waitlist for shows where tickets have sold out.

Got tickets and can’t make it anymore? Eventbrite processes returns if your ticket type is sold out and there is a waitlist. Head to your Tickets and open your ticket – if you can see the option to Return Tickets, just follow the instructions. Your tickets will be offered to the first fan on the Eventbrite Waiting List. If they accept the tickets, Eventbrite will process a refund within 5-10 working days. Please note: returns cannot be guaranteed.

Do I need the Evenbrite app? Can I get an old fashioned paper ticket?

Tickets are available on Eventbrite for all shows, but you may also purchase tickets in our record store, Hub City Vinyl, where you will receive a physical ticket that we print out for you. The store is open seven days a week. The tickets in the store save you some of the Eventbrite fees, so if you are local this is a great option. We have an email list of all purchasers at the door for every event, so if you have lost your ticket or not received it in your email, just check in at the door with id and we will look it up for you. If you have any questions, just email lloyd@hubcityvinyl.com.

Will Call

Will Call tickets will be available 30 minutes prior to doors opening and throughout the show. Please see our door staff upon your arrival and/or look for the appropriate signage. You will need to present a photo ID matching the name on the ticket order to pick up tickets.

If you have questions or need any additional information, please reach out to info@hubcityvinyl.com.

What if the event is cancelled or rescheduled?

In the event of a cancellation or postponement, refunds will be available and all ticket buyers will be contacted with additional information.

Is there an age limit for shows?

Great news! There is no age limit at the exciting Live At Hub City Vinyl music venue. We welcome music lovers of all ages to come and enjoy our events and performances. From teen to grandparent, everyone is invited to enjoy the magic of live music.

Do I need any ID to enter the venue?

In accordance with Maryland state liquor laws, any patrons wishing to purchase alcohol will require their IDs to be checked at the door before entry.  Expired or Vertical IDs will NOT be accepted. Bartenders can and will recheck ID at their discretion.  All participating patrons will be given wrist bands at each show.

When do your doors open?

Doors will always open an hour or earlier before showtime. Come on in, grab a drink, and find your perfect spot for watching the show. When you arrive early, feel free to also browse the extensive selection of music and gifts at Hub City Vinyl, located in the same building.

What time will shows start?

Shows start promptly at 8pm, however these times can/will vary for some events. All shows typically end by 11pm.  Please check your ticket or the events page before you arrive for the details of the specific show you’re attending. 

Will there be reserved seats?

Shows do not have assigned seating, but there is not a bad seat in the house!  While some shows have room for dancing, seating is always available for anyone who wants it.  You are welcome to come early if you have a favorite spot you want to sit at.  If you have any special accessibility needs feel free to reach out to lloyd@hubcityvinyl.com prior to the show so we can work at best serving you.

Where can I park for shows?

Parking in the record store lot is free (with some ADA spots), and you may also park in the library lot directly outside the venue doors. We will validate your ticket at the end of the show or open the gates, as we have an easement for use of the county library parking lot for our venue. There is also ample street parking and two nearby parking garages on Potomac Street within easy walking distance.

Is Live at Hub City Vinyl Hall ADA Accessible

Our venue is ADA compliant and all public areas are on the first floor. Our staff is available to help in any way during your visit. If you have any special accessibility needs please reach out to info@hubcityvinyl.com prior to the show so we can work at best serving you.

Payment options while at the venue?

We accept cash and all major credit cards.

Do you serve food?

We only serve prepackaged snacks like crackers, meats, cheeses, chips, and spreads. There are plenty of great restaurants within walking distance. Come downtown early and grab something to eat before the show! Follow our Facebook and Instagram pages for promotions or specials pertaining to these awesome local spots.

What types of drinks are available?

We definitely offer something for everyone! These endless options include beer, wine, spirits, and non-alcoholic beverages.

Do you have a lost and found?

Yes! If you’ve left your credit card, umbrella, jacket or any personal item at the venue, promptly email us at info@hubcityvinyl.com. All items must be picked up in person. Please have a valid ID for credit cards.

Are you hiring?

If interested in employment email chelsea@hubcityvinyl.com with a resume and the position you are interested in applying for.  We will often announce open positions via our email newsletter, Facebook and Instagram, so we encourage you to sign up and follow us. Join the Mailing List here.

Who do I talk to about playing there?

While our goal is to attract regional and national acts on a routine basis, one of the reasons we started this venue was to give local artists a cool place to play. Send us a note at info@hubcityvinyl.com with a link to your website, Bandcamp, Spotify, or wherever you might have some tunes for us to listen to and we will get back to you promptly.

How do I get the latest updates and information?

Join the mailing list and follow us on Facebook and Instagram for all the latest updates and info!

Have other questions? Use the form below to email us.

Send Question